Notice — Online booking is temporarily suspended for the United States 🇺🇸 and the United Kingdom 🇬🇧. Our service remains fully available in France 🇫🇷 and Spain 🇪🇸.
Concierge & cleaning · Paris · London · Geneva · New York

The art of housekeeping,
reimagined for the exceptional.

SAM Propreté orchestrates the upkeep of your apartments, villas, offices and hotels with the rigour of a luxury hotel. Trained teams, bio-sourced products, photographic quality control — for arrivals without a single off note.

+ 3 200services / month
4.97★average rating
+ 98%satisfaction
Villa Saint-Tropez 4.98

Turned over in 2h47

Master suite · 240m² · Airbnb turnover

Assigned housekeeper Sofia M. + team (3)

Online booking is suspended for the UK & US. Book in France or Spain.

Live availability
Free Limited Full
Estimate (incl. VAT) Secure payment · 3D Secure

We care for properties listed on

International coverage delivered by our partners

Our services

A service calibrated for every address.

From the Parisian apartment to the country estate, every mission is carried out by a dedicated two-person team, supervised by a former luxury-hotel floor manager.

City Apartment

Studio, one-, two-bed or penthouse: express turnover with hotel-grade linen, welcome kit and a photo report within 30 min of the visit.

from £59 / visit

Prestige Villa & Estate

Extended team of up to 6 housekeepers, grounds management, pool, on-site linen room and coordination with your butler. Service 7 days a week.

on quote · from £239

Hotel & Boutique Hotel

Housekeeping reinforcements, quality audits, post-event cleaning. Monthly contracts with SLA and a real-time dashboard.

monthly contract · from £1,690

Same-Day Turnover

Check-out 11am, check-in 3pm. Tight window mastered at 99.4%. Validation video sent to the host before the guest arrives.

+£16 surcharge · express

Cleaning concierge

Beyond the clean: guest arrival prep, welcome kit, linen change, light maintenance and gourmet grocery runs on request.

add-on · + £35 / visit
New services

Beyond cleaning, we handle everything.

New · at home

Car Valeting

Interior, exterior, odour removal. Our detailers come to your home or office with premium professional products. Showroom-finish results.

Easy CleanVacuum, glass, plastics · 1h30from £49
Comfort CleanFull interior + polish · 3hfrom £85
Pro CleanFull detailing, seats, odoursfrom £129
City carSaloonSUVPrestige
Book a valet
New · pickup & redelivery

Rugs & Carpets

We collect your rugs and carpets from your home. Deep hot-water extraction cleaning in our workshop, anti-mite and deodorising treatment, then redelivery within 72h.

1Home pickup
2Workshop cleaning
372h redelivery
RugDeep clean, per piecefrom £35
CarpetHot-water extraction · per m²from £8/m²
Schedule a pickup
4.97 / 5 guest rating (12 months)
The SAM Propreté standard

A verifiable standard, visit after visit.

No grey areas: every visit is documented, every detail logged. You know, in real time, exactly what happens inside your property.

1

Photo report on every visit

32 timestamped HD photos by default. Approve or flag with one swipe from the app.

2

Hotel-grade 5★ linen included

300-thread cotton, partner laundry, next-day delivery. No stock to manage at home.

3

Bio-sourced, allergen-free products

Ecocert certified. Specially formulated for marble, hardwood floors and delicate textiles.

4

£5M liability insurance included

All-risk: breakage, damage, theft. Compensation within 3 days, no excess.

Method · 4 steps

Orchestration with Swiss-watch precision.

Start a mission
STEP 01

Online booking 24/7

Pick a date and time slot on our real-time calendar. Instant quote, secure payment in one click.

STEP 02

Personalised briefing

A property spec sheet built with you. 87 checkpoints, including your specific requirements.

STEP 03

Choreographed service

Dedicated two-person team, geolocated and timed. Follow progress live in the app.

STEP 04

Report & guest rating

Photos, video, anomalies. If the guest rating drops below 4.5★, we refund the mission.

Reviews · rated 4.97/5 across 2,184 missions

What our most demanding hosts have to say.

"Since SAM Propreté, my 6 Parisian apartments run at 94% occupancy, with my average rating up from 4.6 to 4.93. I no longer lift a finger."

C
Camille Dorléac Superhost · 6 properties · Paris 7th & 8th

"Our 22-key boutique hotel outsourced all linen and housekeeping reinforcement. Result: 28% lower costs and zero negative guest feedback on cleanliness in 14 months."

A
Antoine Berthier Director · Hôtel Lumen · Cannes

"480m² villa in Saint-Paul-de-Vence, high-end rental. The team handles pool, garden and VIP welcome. This is haute couture housekeeping."

É
Éléonore Vasseur Owner · Domaine Belle-Rive
Transparent pricing

Three plans. No surprises.

Prices excl. VAT, no commitment, changeable any time. First service satisfaction guaranteed or refunded.

Essential

Hotel-grade cleaning for furnished apartments.

£59/ visit
  • Certified 2-person team, 2h
  • 32 timestamped photos
  • Bio products included
  • Linen optional (+£15)
  • Liability insurance
Choose Essential

Estate

Villas, hotels and prestige residences.

On quote
  • Everything in Signature +
  • Dedicated team (up to 8)
  • Maintenance & gardeners
  • 360° concierge
  • Dedicated account manager
  • Real-time dashboard
Request a quote
Frequently asked questions

Everything you ask us,
honestly.

How do booking and payment work?

Everything is online. You choose your service, date and time slot on our real-time calendar, the price shows instantly and you pay by card, Apple Pay or SEPA. Immediate email confirmation, team assigned within 2h. Free cancellation up to 24h before.

Do you operate outside Paris?

Yes. SAM Propreté operates directly in Paris and the Île-de-France region, the French Riviera (Nice to Saint-Tropez), Geneva, Lyon, Bordeaux, Biarritz, Megève and Courchevel — billed in euros (€).

Internationally, services are delivered by our local partners on a subcontracted basis, under SAM Propreté quality supervision:

  • England (London and beyond) — delivered by our partner Scrubs Cleaning, billed in pound sterling (£)
  • United States (New York, Los Angeles, Miami) — delivered by our partner The Cleaning Authority, billed in US dollars ($)
  • Spain (Madrid, Barcelona, Marbella, Valencia) — delivered by our partner Wilavo, billed in euros (€)

For out-of-area destinations, à-la-carte travel is available on quote.

How soon is the first mission?

48h after the briefing is signed. For one-off missions, we guarantee a service within 24h in urban areas (Paris, London, Lyon, Geneva, Nice).

What happens in case of damage?

Our liability insurance covers up to £5M per incident. File a claim online, assessment within 72h, compensation in 3 days with no excess. For artwork or one-of-a-kind pieces, we offer a premium extension.

Can I pause or cancel any time?

No minimum term. You can pause your subscription from the app and resume whenever you like. Cancelling a mission is free up to 24h before.

Are your teams employed in-house?

100% on permanent or fixed-term contracts, trained in-house for 80h before their first mission. No subcontracting (except England). Pay 30% above the industry agreement, which explains our 91% retention and consistent quality.

Ready to entrust your property?

Your next clean deserves SAM Propreté.

Book your first mission in 90 seconds, or speak to a dedicated advisor. No card required, satisfaction guaranteed or refunded.

Book now +33 7 58 20 94 75 Reply within 12 business minutes
Booking confirmed. You'll receive your confirmation email within a few minutes.